Never Miss a Call or Chat Again

CSnotepad telephone answering services: we ensure your calls and chats are answered promptly, keeping your clients satisfied and engaging potential customers.

Think of us as your safety net, ready to handle every enquiry so you never miss a call or chat again.

Choose The Service That's Right For Your Business

Telephone Answering

Includes

cs-notepad-live-web-chat

A reliable telephone answering service lets you focus on growing your business while eliminating the stress and costs of hiring additional staff. This ensures every call is answered professionally, freeing up your time for core operations.

Live Web Chat

Includes

cs-notepad-live-web-chat

Transform your website with CSnotepad’s live web chat service – a faster, more personal, and effective way to connect with your customers. Deliver real-time assistance that reduces bounce rates, keeps visitors engaged, and turns prospects into loyal customers.

Virtual Address

Includes

A virtual address is an ideal, cost-effective solution for businesses, sole traders, freelancers, and entrepreneurs looking for a professional office address. It can also serve as a registered address with Companies House, enhancing your professional image.

Whatever Your Business
We’ve Got You Covered

At CSnotepad, our telephone answering services are tailored to meet your specific needs, ensuring optimal support for your business. Our dedicated team of professional receptionists go beyond basic message-taking, providing reliable support that keeps your customers happy.

Whether you’re a small business requiring assistance during busy periods or a large company seeking additional support, we provide the expert help you need, precisely when you need it.

A Team Of Receptionists At A Fraction Of The Cost

We believe that every business should be able to experience the value and benefits that an answering service can bring, which is why we don’t burden our customers with setup fees, long contracts or expensive monthly subscriptions.​

Cost effective – outsourcing your calls can save up to 95% of the cost of employment.

Reliable cover – call surges, disaster recovery and emergency cover can all be managed at no additional cost.

Stress free support – no holiday, sickness, staff shortages or other employment concerns.

home
Established In 2007
location
Based In The UK
business
Trusted By 100’s Of UK Businesses
team
Experienced Team
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Local Full Time Office Based Staff

What Our Customers Say

Adam

5/5
I have been using CSnotepad for years and their service is fantastic. No calls get missed and everyone is always extremely polite and professional. I would highly recommend CSnotepad to anyone needing a virtual assistant.

Anwar

5/5
I have been using CSnotepad for over 4 years and can’t recommend them enough. There customer service is great, have proven to be super flexible to adapt to changes with my requirements and super friendly. Before using CSnotepad I had experience of their larger competitors but due to their size I always felt like I was dealign with a call centre and therefore so would my clients as they couldn’t give the the same local personal touch these guys can give. 10/10 and thoroughly recommend to others.

John

5/5
We have been using CSnotepad for several years and they have helped us to run our business whilst on holiday or during busy periods. They answer calls, take orders and any after-service queries. One or two blips over the years but highly recommended.

Elvire

5/5
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.

Rob Hall

5/5
We have been using CSnotepad for a number of years and have always found them professional, responsive and flexible. Their call plans are good value and using them has freed up time to allow us to concentrate on helping callers.

Matthew Francis

5/5
We’ve used CSnotepad for years to handle our incoming calls. They’re very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.

Stephen Shannon

5/5
Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to.

Tyler Jordan

5/5
I’ve been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I’m not sure I could have the business I do today without them. During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they’ve always provided. In a world of so much uncertainty, it’s been great to have that constant to rely on. I do and have recommended CS to others as they’ve earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

John Berry

5/5
I have worked with CSnotepad for many years and have always found them to be attentive, competent and versatile with their call answering. What I get from them is a bespoke script, which many companies I contacted initially could not do. I can change it when I want so my callers are always updated accurately. An Invaluable service.

John Squires

5/5
We have been using CSnotepad for over ten years and they’ve never failed to satisfy. Property Europe Online Ltd are pleased to offer their recommendation to other business users, seeking a competitive & comprehensive selection professional services, they’re an invaluable asset to enhance ones profile.

Adam Francis

5/5
I’ve used a couple of call answering services in the past but I would never move away from CSnotepad now, they are by far the best on the market. The girls who answer the phone are very professional and for the service I receive the cost is so worth it. Why more companies don’t use this service is beyond me!

Gayna Ballard

5/5
Provide us with an answering service that enables us to be always accessible to the public in spite of being a volunteer organisation run part-time. Prompt response when scripts need tweaking and if we need to query a message that’s been taken. Occasional blips with straying from the script or inaccuracy of message taking but always swiftly resolved.

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